What is a user journey?

A "user journey" is a series of steps which represent a scenario in which someone might interact with the thing you are designing.

It demonstrates the path users will take through the tool to accomplish their end-goal.


Everything starts with an idea

"If you have a good idea, don't tell anyone... tell everyone."
- Muriel Cooper

It doesn't matter if its on the back of a napkin, a scribble on a whiteboard, or a poorly design PowerPoint presentation, all ideas needs to start somewhere.

"Fine speech... now what do we do?"

Plan. Talk. Discuss. Communicate.

Get the idea out there so others can see why its important, and become excited about it too. The more others understand, the easier it will be for them to become excited about using what your building.

Show them

Show them what BOTH the "forest" and the "trees" look like.

Let them see your idea from 30,000 feet, as well as being on the ground "in the weeds."

And make your idea, a reality

Build it! It doesn't have to be perfect the first time. Get it out there, and listen.

Listen to your user's feedback.

And then get back to the drawing board, because there's still more fun to be had!

Alan Turransky

6408 N. Spruce Ave
Kansas City, MO 64119